Conditions
The below lists the conditions of the fruto|wash® webshop. In case you have questions regarding items, which are not outlined here, you are welcome to contact us by email at
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, or by phone at +45 62 661313.
Prices
All prices include 25% VAT. We claim the right to make price changes at any time and writing errors can occur.
Delivery time
The items are normally dispatched within 1-3 working days. In case of stock-out, we will notify the customers as soon as possible, and give an estimated time for the delivery.
Delivery charges within Denmark
We are pleased to offer a free of charge delivery within Denmark. The delivery is made using services of the Danish Post (Post Danmark).
Deliveries outside Denmark
Currently, it is not possible to order from the webshop to destinations outside Denmark. In case you are interested in having fruto|wash® delivered to another country, please contact us at
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or by phone at +45 62 661313.
Payment with
Dankort/Visa Dankort/Mastercard/Maestro/Visa/VisaElectron/JCB/American Express
In case of payment with Dankort/Visa Dankort or any other of the above listed credit cards, will the card be debited only when the shipment has been dispatched. The payment is conducted using secured connection to PBS (Payment Business Service), and the card information is encrypted so that it cannot be viewed by others. frutowash.com does not have access to your card information at any time. The payment is free of charge, and frutowash.com will cover the charges related to the payment with the cards that can be used at webshop. While making the payment, you need to write your card number, expiration date, and CVC (last three digits of the number series at the backside of the card, or in case of AmericanExpress, the 4 digits above the credit card number).
Personal information
All customer information is treated using utmost discretion. We guarantee that we will never rent, sell or in any other way share any personal information with a third party.
Cookies
In the exchange of information between you and our server, we are using cookies. A cookie contains information and it is stored on your harddrive as long as you are using any of our web services. The cookie is used to distinguish between you and our other customers, and it is commonly used in all webshops.
Return right and warranty
If you regret your purchase within 14 days after receipt, you may return the items for a refund or exchange to other items, provided that the returned item(s) are unopended with seals unbroken and in the same condition as received. Shipping charges are paid by the customer, and the for the original purchase, no shipping charges will be refunded. A copy of the invoice should be attached with the returned goods.
In case the received goods are damaged, or the shipment does not arrive within a reasonable amount of time, please contact us at
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or by phone at +45 62 661313.
E-trade law and consumer agreements
Your order is submissioned regular Danish law.
Handelsbetingelser
Betingelserne for brug af fruto|wash®-internetbutikken er anført nedenfor. Hvis du har spørgsmål vedrørende emner, der ikke er beskrevet her, er du velkommen til at kontakte os pr. e mail på adressen
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eller pr. telefon på +45 62 66 13 13.
Priser
Alle priser er inklusive moms (25 %). Vi forbeholder os ret til at foretage prisændringer når som helst, og der tages forbehold for trykfejl.
Leveringstid
Varerne sendes normalt inden for 1 3 hverdage. I tilfælde af udsolgte varer vil kunden blive informeret herom hurtigst muligt og få oplyst et anslået leveringstidspunkt.
Forsendelsesgebyr i Danmark
Bestillinger sendes portofrit. Vi benytter Post Danmark.
Levering til adresser i udlandet
Det er p.t. ikke muligt at få varer, der bestilles via internetbutikken, leveret til adresser uden for Danmarks grænser. Såfremt du ønsker at få fruto|wash® sendt til en adresse i udlandet, bedes du venligst kontakte os pr. e mail på adressen
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eller pr. telefon på +45 62 66 13 13.
Betaling med Dankort/Visa Dankort/Mastercard/Maestro/Visa/Visa Electron/JCB/American Express
Ved betaling med Dankort/Visa Dankort eller et af de øvrige ovennævnte kreditkort trækkes beløbet først, når varen/varerne er sendt. Beløbet overføres via sikker PBS-forbindelse, og kortoplysningerne krypteres, så de ikke kan ses af andre. frutowash.com har på intet tidspunkt adgang til dine kortoplysninger. Betalingen er gebyrfri for dig (frutowash.com dækker eventuelle gebyrer, som pålægges ved betaling med de kort, der kan benyttes i internetbutikken). I forbindelse med betalingsprocessen vil du blive bedt om at oplyse dit kortnummer, udløbsdato og CVC (kontrolcifre, dvs. de sidste tre cifre i talrækken på kortets bagside eller, ved brug af American Express, de fire cifre oven for kreditkortnummeret).
Personlige oplysninger
Alle kundeoplysninger behandles strengt fortroligt, og vi garanterer, at personlige oplysninger på intet tidspunkt vil blive udlejet, solgt eller på anden måde videregivet til tredjepart.
Cookies
Vi anvender cookies, når der udveksles information mellem dig og vores server. En cookie indeholder information og gemmes på din harddisk, mens du benytter en af vores internetbaserede tjenester. Brug af cookies er meget udbredt inden for internethandel og gør det muligt at skelne mellem forskellige kunder.
Returret og garanti
Hvis du fortryder dit køb, kan du inden for 14 dage efter modtagelsen returnere varerne og få beløbet refunderet eller bytte til andre varer, forudsat at de returnerede varer er uåbnede, forseglede og i samme stand som modtaget. Forsendelsesgebyret betales af kunden (forsendelsesgebyret i forbindelse med det oprindelige køb refunderes ikke), og en kopi af fakturaen skal vedlægges de returnerede varer.
Hvis de modtagne varer er beskadigede, eller hvis varerne ikke er modtaget inden for et rimeligt tidsrum, bedes du venligst kontakte os pr. e mail på adressen
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eller pr. telefon på +45 62 66 13 13.
E handelsloven og forbrugeraftaler
Din bestilling er underlagt gældende dansk lovgivning.
